About 4 million Americans – aging seniors, disabled people, older adults in rural areas – delay or even miss medical appointments since they lack enough level of income and/or appropriate transportation. That’s why NEMT companies are so important in today’s world. They help disabled patients and/or senior people get to and from medical appointments, hospitals, pharmacy, or urgent care.
Unfortunately, NEMT providers face lots of problems if they fully rely upon human resources, not technology. These problems include Inefficient driver scheduling, drivers getting lost, missed pick-ups, no-shows, cancellations, traffic problems, vehicles breaking down, on-demand trips, add-on trips, driver call-offs. Running transportation operations is quite challenging work, and up-to-date technologies, such as NEMT scheduling software, can help a lot here. The right software minimizes errors which might not only cost lots of money for the company but also cause real problems for patients.
But these aren’t the only problems NEMT providers may face. Each organization performs under unique circumstances: it can provide rides in an urban or rural area, work with a single funder or multiple ones. And NEMT providers must be aware of all special aspects to perform efficiently.
That’s why you should consider RouteGenie because it’s the right automated solution that can upgrade your workflow, and make it less time- and labor-consuming, therefore, costly.